I bought the drone new in box off a gentleman from Facebook marketplace. I tested it when I purchased it and everything seemed operational other then the gimble. The camera didn't work at all. Well it sat for almost a year before just the other day I got it out to test it again and this time it gained satellite signal, I pushed the take off button and it went in the air quickly but I couldn't control it. The lights turned back to blue and red before shutting off completely. The battery exploded in the air as the drone fell to the ground. Parts bounced hitting my girlfriend in the arm. I've been operating drones for almost 5 years now and own several models including the autel evo. I have only had one other manufacturer drone go rouge which it just fly away after takeoff from a app failure. I believe this is the case with this accident. The app glitches and the drone can't respond to the commands from the transmitter. I'm very disappointed with this product seeing how it even injured my girlfriend. I hope jjrc will look into making a better product with the app control problem fixed.
michael davis2020年07月22日
how long will it take to fully charge the drone battery? I placed the battery on the charger for 4 hours and it's still not showing it fully charged. the led on the charging unit is blinking red. this is a brand new drone and never has been charged before.
Warren2020年07月22日
Good Day .
I was mandated by the South East development commission ( SEDA ) to source for a reliable and a reputable company that can supply them with Drones.
Are you in a position to supply Southeast development with Drones?
Please kindly get back to me with the unit price quote .
Destination Port : Apapa seaport , Lagos , Nigeria
Please write back to me and send the CIF prices quotations.
I am waiting for your valued response.
Best of regards, Ade Olaniyan
Ade Olaniyan2020年07月21日
The steering wheel has broken off the main body of the remote control. It is no longer possible to steer the boat. Only got the boat on 2nd July. Photos are available if required.
Emma Drysdale2020年07月21日
The auto takeoff button powers the motors but will not takeoff until throttle is used. Also there are no instructions for quick shutoff. How is this accomplished? I sent this message to you on July 8 and have failed to receive a reply.
larry gensler2020年07月20日
X001US3CBB had a motor issue after several flights in less than a week. The A propeller is not spinning. Possible issue is the main motor for the A propeller. This was the third attempt to contact the customer support.
Emily Javier2020年07月20日
Hello, I crashed my X12, the camera is destroied and the motor arms are also destroied. Can you please fix it if I send it to you? thanks regards, Emanuele
Emanuele Retegno2020年07月20日
We love your product H36. H36 is active in many drone experience sessions. I want 20 aircraft this time. I would like to buy the one with the Japanese technology conformity mark so that it can be used in Japan. Is there any one with this mark?
AmakuraDRONE2020年07月20日
After laoding the battery at computer via USB, the truck Q75 go slowly for 2 seconds, after it goes faster at its normal speed... but after 1 minute, the truck Q75 go slower backwards but still OK forwards. After 2 minutes, the truck is very slow, jerks forwards and as soon as an obstacle on the road, the truck stop (no power enough?). The truck also jerks backwards and stop.. So I switch the speed selector to go to 'High' Speed' and then the truck is much better : he goes at normal speed forward but still jerks backwards. I bought 2 new batteries 7.4V and same issues so the problem is from the truck. Please give me advice what to do to get this issues solved. I like this truck but if it does not work after 2 weeks, it's a very bad deal.
Fauquembergue2020年07月20日
The Controller for the H36 is making a constant noise as soon as you switch it on. I have tried new batteries but still have the problem. it was working when it arrived yesterday but after 2 flights yesterday is not working today.
I bought the drone new in box off a gentleman from Facebook marketplace. I tested it when I purchased it and everything seemed operational other then the gimble. The camera didn't work at all. Well it sat for almost a year before just the other day I got it out to test it again and this time it gained satellite signal, I pushed the take off button and it went in the air quickly but I couldn't control it. The lights turned back to blue and red before shutting off completely. The battery exploded in the air as the drone fell to the ground. Parts bounced hitting my girlfriend in the arm. I've been operating drones for almost 5 years now and own several models including the autel evo. I have only had one other manufacturer drone go rouge which it just fly away after takeoff from a app failure. I believe this is the case with this accident. The app glitches and the drone can't respond to the commands from the transmitter. I'm very disappointed with this product seeing how it even injured my girlfriend. I hope jjrc will look into making a better product with the app control problem fixed.
how long will it take to fully charge the drone battery? I placed the battery on the charger for 4 hours and it's still not showing it fully charged. the led on the charging unit is blinking red. this is a brand new drone and never has been charged before.
Good Day .
I was mandated by the South East development commission ( SEDA ) to source for a reliable and a reputable company that can supply them with Drones.
Are you in a position to supply Southeast development with Drones?
Please kindly get back to me with the unit price quote .
Destination Port : Apapa seaport , Lagos , Nigeria
Please write back to me and send the CIF prices quotations.
I am waiting for your valued response.
Best of regards,
Ade Olaniyan
The steering wheel has broken off the main body of the remote control. It is no longer possible to steer the boat. Only got the boat on 2nd July. Photos are available if required.
The auto takeoff button powers the motors but will not takeoff until throttle is used. Also there are no instructions for quick shutoff. How is this accomplished? I sent this message to you on July 8 and have failed to receive a reply.
X001US3CBB had a motor issue after several flights in less than a week. The A propeller is not spinning. Possible issue is the main motor for the A propeller. This was the third attempt to contact the customer support.
Hello,
I crashed my X12, the camera is destroied and the motor arms are also destroied.
Can you please fix it if I send it to you?
thanks
regards,
Emanuele
We love your product H36. H36 is active in many drone experience sessions. I want 20 aircraft this time. I would like to buy the one with the Japanese technology conformity mark so that it can be used in Japan. Is there any one with this mark?
After laoding the battery at computer via USB, the truck Q75 go slowly for 2 seconds, after it goes faster at its normal speed... but after 1 minute, the truck Q75 go slower backwards but still OK forwards. After 2 minutes, the truck is very slow, jerks forwards and as soon as an obstacle on the road, the truck stop (no power enough?). The truck also jerks backwards and stop.. So I switch the speed selector to go to 'High' Speed' and then the truck is much better : he goes at normal speed forward but still jerks backwards.
I bought 2 new batteries 7.4V and same issues so the problem is from the truck.
Please give me advice what to do to get this issues solved. I like this truck but if it does not work after 2 weeks, it's a very bad deal.
The Controller for the H36 is making a constant noise as soon as you switch it on. I have tried new batteries but still have the problem. it was working when it arrived yesterday but after 2 flights yesterday is not working today.