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  1. Dear Sirs,
    I recently purchased a JJRC H37 Mini BABY ELFIE on ebay (Seller name:tomorrow home). I Received my drone friday January 12 . and was pleased it was as expected, until I tried to fly it.
    I have had two issues with it.
    1st when charging the batteries all charged without issue however the third would not release from the plug and pulled the socket from the battery housing upon inspection the socket had raised edges causing the plug of the charger chord to lock firmly. I had to break the locking tabs of the plug to release the plug and was able to reassemble the battery.
    Then I tried to fly the Mini Baby When trying to fly the unit it only tries for a very short time and merely jumps about 1-2 inches high and all motors stop. have not been able to get in the air higher than 2 inches when it just stops and starts blinking. After trying for hours with both the hand remote and the phone app I stopped and started to examining for possible reasons and noticed that one propeller appears to turn slower than the other 3 possible the reasons it stops when I try to power up. Then I tried to hand spin the propellers and notice three move freely but one does not.
    After contacting the ebay seller they'd not offer to exchange the faulty unit but instead sent me a link where I could purchase a replacement part.
    I do not feel I should buy a part for this since it never got off the ground and am wondering as the manufacturer if you would send me the part: Arm and motor assembly with black an white wire w/propeller A1. Mounted to the right of the camera when looking at it.

    Your attention to this matter is appreciated.

    Joseph Handler
    725 Stone Hill Dr
    Walnutport PA 18088-9590
    United States

    Joseph Handler 2018年01月17日
  2. Dear Sirs,
    I recently purchased a JJRC H37 Mini BABY ELFIE on ebay (Seller name:tomorrow home). I Received my drone friday January 12 . and was pleased it was as expected, until I tried to fly it.
    I have had two issues with it.
    1st when charging the batteries all charged without issue however the third would not release from the plug and pulled the socket from the battery housing upon inspection the socket had raised edges causing the plug of the charger chord to lock firmly. I had to break the locking tabs of the plug to release the plug and was able to reassemble the battery.
    Then I tried to fly the Mini Baby When trying to fly the unit it only tries for a very short time and merely jumps about 1-2 inches high and all motors stop. have not been able to get in the air higher than 2 inches when it just stops and starts blinking. After trying for hours with both the hand remote and the phone app I stopped and started to examining for possible reasons and noticed that one propeller appears to turn slower than the other 3 possible the reasons it stops when I try to power up. Then I tried to hand spin the propellers and notice three move freely but one does not.
    After contacting the ebay seller they'd not offer to exchange the faulty unit but instead sent me a link where I could purchase a replacement part.
    I do not feel I should buy a part for this since it never got off the ground and am wondering as the manufacturer if you would send me the part: Arm and motor assembly with black an white wire w/propeller A1. mounted to the right of the camera when looking at it.

    Your attention to this matter is appreciated.

    Joseph Handler
    725 Stone Hill Dr
    Walnutport PA 18088-9590
    United States

    Joseph Handler 2018年01月17日
  3. Dear Sirs,
    I recently purchased a JJRC H37 Mini BABY ELFIE on ebay (Seller name:tomorrow home). I Received my drone friday January 12 . and was pleased it was as expected, until I tried to fly it.
    I have had two issues with it.
    1st when charging the batteries all charged without issue however the third would not release from the plug and pulled the socket from the battery housing upon inspection the socket had raised edges causing the plug of the charger chord to lock firmly. I had to break the locking tabs of the plug to release the plug and was able to reassemble the battery.
    Then I tried to fly the Mini Baby When trying to fly the unit it only tries for a very short time and merely jumps about 1-2 inches high and all motors stop. have not been able to get in the air higher than 2 inches when it just stops and starts blinking. After trying for hours with both the hand remote and the phone app I stopped and started to examining for possible reasons and noticed that one propeller appears to turn slower than the other 3 possible the reasons it stops when I try to power up. Then I tried to hand spin the propellers and notice three move freely but one does not.
    After contacting the ebay seller they'd not offer to exchange the faulty unit but instead sent me a link where I could purchase a replacement part.
    I do not feel I should buy a part for this since it never got off the ground and am wondering as the manufacturer if you would send me the part: Arm and motor assembly with black an white wire w/propeller A1. mounted to the right of the camera when looking at it.

    Your attention to this matter is appreciated.

    Joseph Handler
    725 Stone Hill Dr
    Walnutport PA 18088-9590
    United States

    Joseph Handler 2018年01月17日
  4. Dear Sirs,
    I recently purchased a JJRC H37 Mini BABY ELFIE on ebay (Seller name:tomorrow home). I Received my drone friday January 12 . and was pleased it was as expected, until I tried to fly it.
    I have had two issues with it.
    1st when charging the batteries all charged without issue however the third would not release from the plug and pulled the socket from the battery housing upon inspection the socket had raised edges causing the plug of the charger chord to lock firmly. I had to break the locking tabs of the plug to release the plug and was able to reassemble the battery.
    Then I tried to fly the Mini Baby When trying to fly the unit it only tries for a very short time and merely jumps about 1-2 inches high and all motors stop. have not been able to get in the air higher than 2 inches when it just stops and starts blinking. After trying for hours with both the hand remote and the phone app I stopped and started to examining for possible reasons and noticed that one propeller appears to turn slower than the other 3 possible the reasons it stops when I try to power up. Then I tried to hand spin the propellers and notice three move freely but one does not.
    After contacting the ebay seller they'd not offer to exchange the faulty unit but instead sent me a link where I could purchase a replacement part.
    I do not feel I should buy a part for this since it never got off the ground and am wondering as the manufacturer if you would send me the part: Arm and motor assembly with black an white wire w/propeller A1. mounted to the right of the camera when looking at it.

    Your attention to this matter is appreciated.

    Joseph Handler
    725 Stone Hill Dr
    Walnutport PA 18088-9590
    United States

    Joseph Handler 2018年01月17日
  5. Hello, I am having an issue with connection to my phone.. at first it connected but would not launch.. then it would not respond to commands. I tried to reinstall app but I had to remove the network connection.. now it's not showing up in my WiFi network!! What is the fix for this?? Please reply before I leave feedback on the internet...

    Victor 2018年01月17日

  6. Hello, I am having an issue with connection to my phone.. at first it connected but would not launch.. then it would not respond to commands. I tried to reinstall app but I had to remove the network connection.. now it's not showing up in my WiFi network!! What is the fix for this?? Please reply before I leave feedback on the internet...

    Victor 2018年01月17日

  7. Hello, I am having an issue with connection to my phone.. at first it connected but would not launch.. then it would not respond to commands. I tried to reinstall app but I had to remove the network connection.. now it's not showing up in my WiFi network!! What is the fix for this?? Please reply before I leave feedback on the internet...

    Victor 2018年01月17日

  8. Hello, I am having an issue with connection to my phone.. at first it connected but would not launch.. then it would not respond to commands. I tried to reinstall app but I had to remove the network connection.. now it's not showing up in my WiFi network!! What is the fix for this?? Please reply before I leave feedback on the internet...
    Get

    Victor Roy 2018年01月17日

  9. Hello, I am having an issue with connection to my phone.. at first it connected but would not launch.. then it would not respond to commands. I tried to reinstall app but I had to remove the network connection.. now it's not showing up in my WiFi network!! What is the fix for this?? Please reply before I leave feedback on the internet...
    Get

    Victor Roy 2018年01月17日

  10. Hello, I am having an issue with connection to my phone.. at first it connected but would not launch.. then it would not respond to commands. I tried to reinstall app but I had to remove the network connection.. now it's not showing up in my WiFi network!! What is the fix for this?? Please reply before I leave feedback on the internet...
    Get

    Victor Roy 2018年01月17日

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