I have a complaint to your product. I am a very experienced professional IT user, I have bought the drone in May. I have used it 3 times. Yesterday on perfect weather, no wind, I have risen the drone at about 30 meters and gave lateral movement command. After few meters the drone changes position to vertical and then goes down on a side accelerating until it hits the ground on an oblique trajectory like a rocket, almost producing an accident. This turn over should have never being allowed by the software protections. The drone was damaged with a broken arm. The seller does not want to replace the drone under guarantee and I consider injust because it was definitely not my fault. Please help solving this issue. Thank you, Dikran Seropian
Dikran Seropian2022年09月27日
Hello,
I have a complaint to your product. I am a very experienced professional IT user, I have bought the drone in May. I have used it 3 times. Yesterday on perfect weather, no wind, I have risen the drone at about 30 meters and gave lateral movement command. After few meters the drone changes position to vertical and then goes down on a side accelerating until it hits the ground on an oblique trajectory like a rocket, almost producing an accident. This turn over should have never being allowed by the software protections. The drone was damaged with a broken arm. The seller does not want to replace the drone under guarantee and I consider injust because it was definitely not my fault. Please help solving this issue. Thank you, Dikran Seropian
Dikran Seropian2022年09月27日
Hello,
I have a complaint to your product. I am a very experienced professional IT user, I have bought the drone in May. I have used it 3 times. Yesterday on perfect weather, no wind, I have risen the drone at about 30 meters and gave lateral movement command. After few meters the drone changes position to vertical and then goes down on a side accelerating until it hits the ground on an oblique trajectory like a rocket, almost producing an accident. This turn over should have never being allowed by the software protections. The drone was damaged with a broken arm. The seller does not want to replace the drone under guarantee and I consider injust because it was definitely not my fault. Please help solving this issue. Thank you, Dikran Seropian
Dikran Seropian2022年09月27日
Hello, the problem is this, on the control panel I raised both sticks up, the drone started blinking both yellow and both green, after that it stopped entering the calibration mode, and the engines stopped starting, rebooting the device does not help, please help! I will provide a video of the problem
Иван Мальцев2022年09月27日
Здравствуйте проблема такая ,на пульте управления поднял оба стика вверх, дрон начал моргать оба жолтых и оба зелёных , после этого перестал входить в режим калибровки,и перестали запускаться двигатели , перезагрузка устройства не помогает, помогите пожалуйста! Видео проблемы предоставлю.
Иван2022年09月27日
Binds to controller and app, all functions work but motors will not unlock/start....
Bob Montez2022年09月27日
无法连上机器Wife
李小姐2022年09月25日
遥控器联不了无人机
刘先生2022年09月16日
遥控器联接不了无人机
刘先生2022年09月16日
I just bought an X17 drone and I need the Android app.
Hello,
I have a complaint to your product. I am a very experienced professional IT user, I have bought the drone in May. I have used it 3 times. Yesterday on perfect weather, no wind, I have risen the drone at about 30 meters and gave lateral movement command. After few meters the drone changes position to vertical and then goes down on a side accelerating until it hits the ground on an oblique trajectory like a rocket, almost producing an accident. This turn over should have never being allowed by the software protections. The drone was damaged with a broken arm. The seller does not want to replace the drone under guarantee and I consider injust because it was definitely not my fault.
Please help solving this issue.
Thank you,
Dikran Seropian
Hello,
I have a complaint to your product. I am a very experienced professional IT user, I have bought the drone in May. I have used it 3 times. Yesterday on perfect weather, no wind, I have risen the drone at about 30 meters and gave lateral movement command. After few meters the drone changes position to vertical and then goes down on a side accelerating until it hits the ground on an oblique trajectory like a rocket, almost producing an accident. This turn over should have never being allowed by the software protections. The drone was damaged with a broken arm. The seller does not want to replace the drone under guarantee and I consider injust because it was definitely not my fault.
Please help solving this issue.
Thank you,
Dikran Seropian
Hello,
I have a complaint to your product. I am a very experienced professional IT user, I have bought the drone in May. I have used it 3 times. Yesterday on perfect weather, no wind, I have risen the drone at about 30 meters and gave lateral movement command. After few meters the drone changes position to vertical and then goes down on a side accelerating until it hits the ground on an oblique trajectory like a rocket, almost producing an accident. This turn over should have never being allowed by the software protections. The drone was damaged with a broken arm. The seller does not want to replace the drone under guarantee and I consider injust because it was definitely not my fault.
Please help solving this issue.
Thank you,
Dikran Seropian
Hello, the problem is this, on the control panel I raised both sticks up, the drone started blinking both yellow and both green, after that it stopped entering the calibration mode, and the engines stopped starting, rebooting the device does not help, please help! I will provide a video of the problem
Здравствуйте проблема такая ,на пульте управления поднял оба стика вверх, дрон начал моргать оба жолтых и оба зелёных , после этого перестал входить в режим калибровки,и перестали запускаться двигатели , перезагрузка устройства не помогает, помогите пожалуйста! Видео проблемы предоставлю.
Binds to controller and app, all functions work but motors will not unlock/start....
无法连上机器Wife
遥控器联不了无人机
遥控器联接不了无人机
I just bought an X17 drone and I need the Android app.
How can I get it?