Hello, it's dott. Angelo Manni here. I bought a X9P Heron with 4K camera that mechanically works perfect: camera moves correctly, the drone goes up and down, turns correctly and so on.
My problem. Unfortunatly the camera not shoot images or video. If I put my microsd card inside and try to shoot a video, each video has 1k size. I can connect with the app Enjoy-Fly v1.3.7 but the camera is black. After few seconds I lost my connection. Elettronically it seems everything ok. I think this is a firmware problem. Can you help me in some way? Thanks.
Angelo
dott. Angelo Manni2020年08月06日
Front leg lights flash red on startup. Power button blinks blue. Wifi shows up on phone, but cannot connect via app.
Colin P. Fay2020年08月06日
Lost drone Trying to replace it
William morrissey2020年08月06日
I do the compass calb,and on turn 3 the green lights flash quickly. When i do the vertical the lights always stay flashing quickly. I can not make them go on steady. Some times on the third turn the light go from fast to green tor red front and yellow rear. Please help Thanks Don
Don2020年08月06日
When the drone is turned on, it should blink quickly for about 3 seconds and then blink 3 times, pause and repeat. However, when I power on the drone, it blinks quickly and then changes to front and rear lights blink slowly alternating front and rear. Now the pairing not possible and remaining set up can not continue. Why doesn't it blink 3 times quickly pause and repeat??
Charles2020年08月06日
Goodmorning, I bought a JJPro X5 drone (via GearBest); on the fourth flight the drone no longer connects to the remote control; following the instructions the drone does not emit the second connection sound. There is no information about this problem in the instruction booklet. The drone has never fallen or been hit, the problem seems to be related to the connection between the remote control and the drone, can you help me? Thank you
Serena Strona2020年08月05日
Dear JJRC Team,
I am Vahagn Hayrapetyan representing Savarnak LLC. Savarnak LLC is a service provider company specialised in drones including photography, agriculture spraying, heavy lifting etc.
Among our plans is having a drone store at our premises. Could you please inform and help us to estimate which drones are more suitable for the market we can try to have on the shelf first. We would be happy to turn the cooperation into a partnership and become your distributor in Armenia and in countries of Eurasian Economic Union (EAEU). The EAEU comprises Armenia, Belarus, Kazakhstan, Kyrgyzstan, and Russia. Members of the EAEU have tax free status in trade in goods.
I would like to request the following: 1) Distributor price list 2) Suggested retail prices 3) Minimum quantities
Thanks in advance. Best regards Vahagn Hayrapetyan Savarnak LLC
Vahagn Hayrapetyan2020年08月05日
Hello. I would ask You what can I do with my drone when camera is not working properly. There was a problem that from time to time there was no signal from camera but one day it stopped and now there is no signal at all. Can I check something by myself? Maybe there is a information how to fix some problems? With Best Regards DArek Zamerfeld Warsaw, Poland
Darek Zamerfeld2020年08月04日
We have a latitude boat bought in May 2020. Worked once. Then next time we put it in the water the boat and the controller will not sync. Batteries are all charged. Dried it all off and tried again with different batteries. Same result.
phil massam2020年08月04日
Hello i bought the drone on jan 2019 with 3 battaries . i used the drone few times. the drone is ok . but all 3 battaries where inflated. i am very dissapointed i can't use the drone
Hello,
it's dott. Angelo Manni here. I bought a X9P Heron with 4K camera that mechanically works perfect: camera moves correctly, the drone goes up and down, turns correctly and so on.
My problem.
Unfortunatly the camera not shoot images or video. If I put my microsd card inside and try to shoot a video, each video has 1k size.
I can connect with the app Enjoy-Fly v1.3.7 but the camera is black. After few seconds I lost my connection.
Elettronically it seems everything ok.
I think this is a firmware problem.
Can you help me in some way? Thanks.
Angelo
Front leg lights flash red on startup. Power button blinks blue. Wifi shows up on phone, but cannot connect via app.
Lost drone Trying to replace it
I do the compass calb,and on turn 3 the green lights flash quickly. When i do the vertical the lights always stay flashing quickly. I can not make them go on steady. Some times on the third turn the light go from fast to green tor red front and yellow rear. Please help Thanks Don
When the drone is turned on, it should blink quickly for about 3 seconds and then blink 3 times, pause and repeat. However, when I power on the drone, it blinks quickly and then changes to front and rear lights blink slowly alternating front and rear. Now the pairing not possible and remaining set up can not continue. Why doesn't it blink 3 times quickly pause and repeat??
Goodmorning, I bought a JJPro X5 drone (via GearBest); on the fourth flight the drone no longer connects to the remote control; following the instructions the drone does not emit the second connection sound. There is no information about this problem in the instruction booklet. The drone has never fallen or been hit, the problem seems to be related to the connection between the remote control and the drone, can you help me? Thank you
Dear JJRC Team,
I am Vahagn Hayrapetyan representing Savarnak LLC.
Savarnak LLC is a service provider company specialised in drones including photography, agriculture spraying, heavy lifting etc.
Among our plans is having a drone store at our premises.
Could you please inform and help us to estimate which drones are more suitable for the market we can try to have on the shelf first.
We would be happy to turn the cooperation into a partnership and become your distributor in Armenia and in countries of Eurasian Economic Union (EAEU). The EAEU comprises Armenia, Belarus, Kazakhstan, Kyrgyzstan, and Russia.
Members of the EAEU have tax free status in trade in goods.
I would like to request the following:
1) Distributor price list
2) Suggested retail prices
3) Minimum quantities
Thanks in advance.
Best regards
Vahagn Hayrapetyan
Savarnak LLC
Hello.
I would ask You what can I do with my drone when camera is not working properly. There was a problem that from time to time there was no signal from camera but one day it stopped and now there is no signal at all. Can I check something by myself? Maybe there is a information how to fix some problems?
With Best Regards
DArek Zamerfeld
Warsaw, Poland
We have a latitude boat bought in May 2020. Worked once. Then next time we put it in the water the boat and the controller will not sync. Batteries are all charged. Dried it all off and tried again with different batteries. Same result.
Hello
i bought the drone on jan 2019 with 3 battaries . i used the drone few times. the drone is ok . but all 3 battaries where inflated.
i am very dissapointed
i can't use the drone